Terms of service

Shipping and payment

The cost of the order and delivery within the United States - is calculated automatically.

Shipping cost outside the continental United States - is calculated and paid with an additional invoice.

We reserve the right to revise the order and delivery cost, due to the rare cases of our manufacturer’s information being not updated.

We work with major mail/shipping providers, but are also willing to work with the service provider of a customer’s choice. 

G&T ENGINE PARTS does not guarantee the absence of additional commissions and duties associated with transportation, delivery, customs clearance of goods in other countries. The final cost of delivery can be changed by the delivery service after the delivery of the item.

Return and refund

If you cancel order prior to delivery, 20% restocking fee will be charged. If you are returning merchandise within 30 days from the date of receipt, and the item has not been installed, modified and is complete, you may pay 25% restocking fee. If you are returning merchandise after 31 days, a 50% restock fee will apply and store credit will be issued for the balance. No returns will be accepted on merchandise after 90 days.

Original shipping, return shipping and handling costs are non-refundable. Claims for errors must be made within 14 days of the shipping date.

  • Shipping costs are nonrefundable.
  • All merchandise must be in original boxes and include all original packaging manuals and merchandise materials.
  • Labor, installation, surcharges or any other applicable fees from the original purchase are non-refundable.
  • Serial numbers cannot be altered.
  • Returns for merchandise received as part of a “free shipping” offer will be credited for the amount of the returned merchandise less actual outbound shipping charges paid by us and any restocking fee that may apply.
  • Any restocking fee we use will be a reflection on current market value. We do not support attempts to profit on pro-rate adjustments or price fluctuations.
  • We are not responsible for any consequential damage to vehicles.

Komatsu brand: Returns are limited to 14 calendar days after delivery. A 25% restocking fee applies. Electronic items are non-returnable.