Unless other arrangements have been made prior to the sale in writing, all orders cancelled prior to shipping or returned within 30 days of purchase are subject to a 15% restocking fee. The item(s) must not have been installed, modified or be incomplete. The must be returned in the original packaging. Delivery and handling fees are not refundable. If your order was shipped at no cost, the actual cost of shipment will be deducted from the purchase price and then the restocking fee will be applied. Customer is responsible for all return shipping charges.